Jason Kobler analysiert in einem Beitrag für 404 Media ein Reihe von Studien zum Einsatz von KI-Tools im beruflichen Kontext. 404MEDIA
Durch die Verwendung von Chatbots entstehe laut Kobler minderwertiger Output („Workslop“), der von anderen Mitarbeitern korrigiert werden muss.
„The main story seems to be that there is widespread adoption of AI, but that it’s not proving to be that useful, has not resulted in widespread productivity gains, and often ends up creating messes that human beings have to clean up. Human workers see their colleagues who use AI as less competent, according to another study published in Harvard Business Review last month. A July MIT report found that “Despite $30–40 billion in enterprise investment into GenAI, this report uncovers a surprising result in that 95% of organizations are getting zero return … Despite high-profile investment, industry-level transformation remains limited.”“
Der Autor zitiert aus einer Untersuchung der Standford University:
„The researchers say that surveyed workers told them that they are now spending their time trying to figure out if any specific piece of work was created using AI tools, to identify possible hallucinations in the work, and then to manage the employee who turned in workslop.“
Aus verschiedenen Studien zeichnet sich ein negativer Trend ab.
„No single study on AI in the workplace is going to be definitive, but evidence is mounting that AI is affecting people’s work in the same way it’s affecting everything else: It is making it easier to output low-quality slop that other people then have to wade through.“